I’m Ben — a multi-disciplinary ux researcher & designer who is motivated to…

design solutions that are driven by empathy, guided by inclusive, thoughtful and intentional research.

📌Currently based in Ottawa, ON.

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Using evidence-based research

 

to create human-centred design.

Featured Work

Improving Canada’s Access to Mental Health & Substance Use Support

Public Sector • User Research

This project focused on redesigning a digital solution to support individuals facing mental health and substance use challenges. By engaging a vulnerable population, we ensured the design was intuitive, accessible, and aligned with users’ needs.

Through collaboration and empathy, we reimagined how government support could be delivered more effectively. Want to see how we made an impact? Read the full case study!

About

My mission is to craft experiences that are both impactful and human-centered. Ensuring that they are grounded in empathy and evidence-based research. I thrive on solving complex challenges by uncovering user needs and transforming them into thoughtful, accessible solutions. I enjoy working within multidisciplinary teams to ensure every decision is informed by diverse perspectives and shared goals.

Kind Words

“Ben brings exceptional value to every project he touches with his unique architectural background and expertise in qualitative and quantitative research methods. His ability to synthesize complex data into actionable insights, paired with clear communication and collaboration, makes him an asset in cross-functional teams.

What truly sets Ben apart is his unwavering commitment to empathy, considering the needs of all stakeholders in his work. With a growth mindset and natural curiosity, Ben consistently seeks to expand his knowledge and take on new challenges.”

Alasdair Stuart-Bell

Human Centered Design Lead & Co-founder, Jumping Elephants

Work with me

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