About
Mission
My mission is to craft experiences that are both impactful and human-centered. Ensuring that they are grounded in empathy and evidence-based research. I thrive on solving complex challenges by uncovering user needs and transforming them into thoughtful, accessible solutions. I enjoy working within multidisciplinary teams to ensure every decision is informed by diverse perspectives and shared goals.
I’m primarily a UX Researcher & Designer, but have my origins in Architectural Design. The process of designing physical spaces or digital experiences, both start with empathy— understanding user needs to create seamless, functional environments. Whether it be crafting elegant facades or shaping intuitive interfaces, I’ve learned that the balance of form, function, and aesthetics is what makes an experience truly memorable and impactful.
My most valuable skill is staying curious and empathetic — always open to learning, questioning, and understanding. Whether in the office or life outside work, I believe real impact comes from listening deeply, staying open-minded, and constantly growing through the process.
Work Experience
UX Researcher & Designer
Jumping Elephants, Ottawa ON
Jan 2023 – Present
At Jumping Elephants, I partner with federal and provincial government clients to deliver user-centered solutions that align with organizational mandates and objectives, and improve access to services, resources, and content. Leveraging mixed-methods research and cross-functional collaboration, I transform complex challenges into actionable recommendations that drive content, product and service improvements.
UX Researcher
D2L Corporation, Kitchener ON
Sept 2022 – Dec 2022
As a UX Research co-op student at Desire2Learn (D2L), I focused on improving the usability and accessibility of the Brightspace LMS’s search and filter tools for user groups such as students, instructors, instructional designers, and content managers. I collaborated with researchers and designers to plan, execute, and analyze studies that shaped product strategy and design decisions.
UX Researcher
Human-Centred Design Lab
Algonquin College, Ottawa ON
May 2022 – Aug 2022
As a student UX Researcher, I collaborated with the Yazidi Legal Network (YLN) to envision an accessible online platform for their bibliography, a critical resource supporting the investigation and prosecution of perpetrators of the 2014 genocide against Êzîdîs. Our work involved addressing the complex needs of diverse user groups while safeguarding sensitive information and respecting cultural nuances.
UX Designer
FMCA Placement Program
Humber College, Toronto ON
Jun 2021 – Jul 2021
As a student UX Designer, I collaborated with the Indigenous LIFT Collective to envision and prototype a public-facing directory for Indigenous-owned small businesses. This project involved designing a user-centered solution to translate a private database into a public platform that amplifies Indigenous voices while ensuring cultural sensitivity and effective stakeholder collaboration.
Life outside work